Privacy Policy

Last updated: July 10, 2025

At HEA Sites, we are committed to protecting your privacy and handling your data transparently and securely. This Privacy Policy outlines how we collect, use, share, and safeguard personal information across our website and services.

1
Who We Are

HEA Sites is a design-forward digital studio focused on delivering scalable, intelligent, and automation-ready web systems. This Privacy Policy applies to data collected through our website (www.heasites.com), forms, and any interactions you have with our services.

2
Information We Collect

a. Information You Provide

• Full name, email address, business name
• Project details submitted via forms
• Messages or inquiries sent to our team
• Scheduling data (via Calendly or similar tools)

b. Automatically Collected Data

• IP address, browser type, device information
• Website usage analytics (via Google Analytics)
• User behavior data (via Facebook Pixel, cookies)

c. Third-Party Integrations

• Scheduling platforms (e.g. Calendly)
• Communication tools (e.g. Intercom, Help Scout)
• Marketing and analytics providers (e.g. Google Tag Manager, Meta)

3
How We Use Your Information

We process your information for the following purposes:

• To respond to inquiries and deliver service proposals
• To manage project onboarding and communication
• To send updates, transactional messages, or service alerts
• To improve website performance and user experience
• For internal analytics and service development
• For marketing and retargeting (if consented)

We do not sell your data to third parties.

4
Data Storage & Security

We store your data on secure servers with access limited to authorized personnel only. We implement industry-standard encryption, HTTPS, and proactive security measures to protect against unauthorized access, misuse, or loss.

5
Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember user preferences
• Track site usage and performance metrics
• Enable targeted advertising via platforms like Meta Ads

You may disable cookies via your browser settings, though some functionality may be impacted.

6
Third-Party Services

We work with trusted service providers who may process data on our behalf under strict agreements. These include:

Calendly

For scheduling

Google Analytics

For site analytics

Intercom

For support and messaging

CookieYes

For cookie consent

Each provider maintains its own privacy policies and compliance standards (e.g., GDPR, CCPA, etc.).

7
Your Rights

Depending on your location, you may have the following rights:

Access

Request a copy of the personal data we hold

Correction

Request corrections to inaccurate data

Deletion

Request deletion of your personal information

Portability

Request transfer of your data to another service

To exercise your rights, email us at sites.hea@gmail.com

8
Data Retention

We retain data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. You may request data deletion at any time.

9
International Users & GDPR

If you are accessing our services from the European Union, we process your data under legal bases including consent, performance of a contract, and legitimate interest. We are committed to full GDPR compliance.

10
Policy Updates

We may update this Privacy Policy periodically. Changes will be posted here with a revised effective date. We recommend reviewing this page regularly to stay informed.

11
Contact Us

For questions, data requests, or concerns about this policy:

sites.hea@gmail.com

www.heasites.com

Questions About Our Privacy Policy?

We're here to help clarify any concerns about how we handle your data.

Privacy Policy

1 Who We Are

2 Information We Collect